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Andrei Serbanoiu

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Facebook Analytics

What data we provide for own Facebook pages

Here's the complete list of stats we get from Facebook for own pages For a certain period, you'll see: Page highlights: total number of posts, total engagement, fans growth, avg. engagement, avg. engagement

Andrei Serbanoiu
Competitive Analysis and Benchmarking

Why you should conduct a competitive analysis with Socialinsider

Group Facebook pages, Instagram business profiles or Twitter profiles and uncover your competitors' actions on social media Depending on your objectives, you can create projects for: Industry benchmarking -  create a project for

Andrei Serbanoiu
Competitive Analysis and Benchmarking

How to edit a project in Socialinsider

Want to rename a project or delete some social profiles? Check this guide! Click on the project name, then select 'Settings' from the menu, and a new dialog will open. Now, you have

Andrei Serbanoiu
Competitive Analysis and Benchmarking

How to get aggregate data and reports for a group of Facebook pages, Instagram business profiles or Twitter profiles

Find out how to run a social media competitive analysis and create industry benchmarks with Socialinsider: In the top left sidebar, click on the project name For general stats, select ’Stats’ from the

Andrei Serbanoiu
Socialinsider Internals

How to delete a profile or page

Here a step by step guide on how to delete a Facebook page from projects How can I delete the any profile or page? Click on the 'Project Name' Choose 'Settings' from the

Andrei Serbanoiu
Socialinsider Internals

How are the engagement rates computed?

Engagement rates for post and for page in the given period The engagement for a post is the sum of comments, likes and shares that posts gets. The average engagement of a page

Andrei Serbanoiu
Facebook Analytics

What data we provide for the competitors' Facebook pages

Facebook pages data we get from Facebook For a certain period, you'll see: Page highlights: total number of posts, total engagement, fans growth, avg. engagement, avg. engagement rate / post, avg. engagement rate / page.

Andrei Serbanoiu
Billing and Subscriptions

Where can i find my invoices?

Invoices and billing details Go to your profile, the subscription tab. You can find there the list of invoices in pdf format. The merchant of record on the invoice is fastspring our payment

Andrei Serbanoiu
Billing and Subscriptions

How do i cancel my subscription

Not the best fit? Here's what to do Easy, just email us at [email protected] or ping us up via the in-app chat and we'll cancel the subscription for you in a

Andrei Serbanoiu
Billing and Subscriptions

How do i subscribe?

Subscribing to Socialinsider is easy: Click the orange bar you see at the top of each page during the trial or when the trial is over. Choose your preferred plan and the billing

Andrei Serbanoiu
Socialinsider Internals

What can i export and how

All the different functionality behind the export button Socialinsider lets you export profiles data in different ways, listed below. The export functionality is available for the freelancer and agency plans. More export functionality

Andrei Serbanoiu
Twitter Analytics

How can i add a Twitter profile

Here we explain how to add a (new) Twitter profile: Click on the 'Add Social Profile' button - in the top middle navbar corner. Select Twitter Profiles Type your or paste the Twitter

Andrei Serbanoiu
Facebook Analytics

How can I add my own Facebook pages?

How to add the Facebook pages you're an admin of We explain how to your own Facebook pages, or the pages you have admin rights on: Click on the 'Add Social Profile' button

Andrei Serbanoiu
Facebook Analytics

Page not scanned fully for the date range

If you get the message 'The page was not scanned fully for this interval. Data is incomplete', this means our scanners did not get the data from facebook about that page for the

Andrei Serbanoiu
Facebook Analytics

Followers count

How we get followers data in Facebook and Instagram You may have noticed that the followers chart has sometimes incomplete data for some date ranges. This is because we get the followers numbers,

Andrei Serbanoiu
Socialinsider Internals

How often do you get the data for the pages?

We get the info for each post of every page or profile 4 times / day for the first 30 days after the post was published. This means that some inconsistencies may arise in

Andrei Serbanoiu
Competitive Analysis and Benchmarking

How to do a competitors' analysis & benchmarking with Socialinsider

Group your Facebook pages / Instagram business profiles / Twitter profiles and get insights for your industry Competitive benchmarking is the process of comparing your company/brand against some competitors using a set collection of

Andrei Serbanoiu
Instagram Analytics

How to add a competitor's Instagram profile

Track and benchmark up Instagram competitors and their hashtags on Instagram, access their past campaigns and understand how their profiles grew over time. When and what are they posting? What hashtags are they

Andrei Serbanoiu
Facebook Analytics

How to add your competitors' Facebook pages

We explain how to add a Facebook page in Socialinsider You can add any Facebook page without being the admin of that page. Here we explain how to add a (new) competitor's Facebook

Andrei Serbanoiu
Facebook Analytics

How we detect the boosted posts for your competitors' pages on Facebook

How to access the boosted posts of your competitors on Facebook Select the Facebook page from the sidebar menu Click on 'Paid Media' from the menu How we uncover your competitors’ boosted content

Andrei Serbanoiu
Socialinsider Internals

Need more than 1 year historical data - only available with the agency plan

If you need posts going back more than a year just send us an email at [email protected] or ping us on chat. We'll be happy to schedule the data gathering for

Andrei Serbanoiu
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