Twitter Analytics How to add a Twitter account A step by step guide on how add a new Twitter account in Socialinsider.
Facebook Analytics What data we provide for own Facebook pages Here's the complete list of stats we get from Facebook for own pages For a certain period, you'll see: Page highlights: total number of posts, total engagement, fans growth, avg. engagement, avg. engagement
Competitive Analysis and Benchmarking Why you should conduct a competitive analysis with Socialinsider Group Facebook pages, Instagram business profiles or Twitter profiles and uncover your competitors' actions on social media Depending on your objectives, you can create projects for: Industry benchmarking - create a project for
Competitive Analysis and Benchmarking How to edit a project in Socialinsider Want to rename a project or delete some social profiles? This guide will help you.Click on the project name from the sidebar 2. Go to "Settings" You have the option to: Change
Competitive Analysis and Benchmarking How to get aggregate data and reports for a group of Facebook pages, Instagram business profiles or Twitter profiles Find out how to run a social media competitive analysis and create industry benchmarks with Socialinsider: In the top left sidebar, click on the project name For general stats, select ’Stats’ from the
Socialinsider Internals How to delete a profile or page Want to delete a profile or page? Here a step-by-step guide on how to delete a Facebook page from your projects.Step 1. Select the project name from the sidebar Step 2. Choose
Socialinsider Internals How are the engagement rates computed? Engagement rates for post and for page in the given period The engagement for a post is the sum of comments, likes and shares that post gets. The average engagement of a page
Facebook Analytics What data we provide for the competitors' Facebook pages For a certain period, here are the Facebook metrics you'll see once you start analyzing a competitors' Facebook page with Socialinsider: Facebook metrics - highlights of the page Posts - the number of
Billing and Subscriptions Where can i find my invoices? Invoices and billing details Go to your profile, the subscription tab. You can find there the list of invoices in pdf format. The merchant of record on the invoice is fastspring our payment
Billing and Subscriptions How do I cancel my subscription Not the best fit? Here's what to do Easy, just email us at [email protected] or ping us up via the in-app chat and we'll cancel the subscription for you in a
Billing and Subscriptions How do I subscribe? Subscribing to Socialinsider is easy: Click the orange bar you see at the top of each page during the trial or when the trial is over. Choose your preferred plan and the billing
Socialinsider Internals What can I export and how All the different functionality behind the export button Socialinsider lets you export profiles data in different ways, listed below. The export functionality is available for the freelancer and agency plans. More export functionality
Facebook Analytics How can I add my own Facebook pages? Here we explain how you can add and monitor your own Facebook page.Facebook analytics for own Facebook pages Click on the 'Add Social Profile' button Select "Authorize Facebook" Authorize the
Facebook Analytics Page not scanned fully for the date range If you get the message 'The page was not scanned fully for this interval. Data is incomplete', this means our scanners did not get the data from Facebook about that page for the
Facebook Analytics Followers count How do we get followers data in Facebook and Instagram? You may have noticed that the followers chart has sometimes incomplete data for some date ranges. This is because we get the followers
Socialinsider Internals How often do you get the data for the pages? We get the info for each post of every page or profile 4 times / day for the first 30 days after the post was published. This means that some inconsistencies may arise in
Competitive Analysis and Benchmarking How to do a competitors' analysis & benchmarking with Socialinsider Group your Facebook pages / Instagram business profiles / Twitter profiles and get insights for your industry Competitive benchmarking is the process of comparing your company/brand against some competitors using a set collection of
Instagram Analytics How to add a competitor's Instagram profile Track and benchmark up Instagram competitors and their hashtags on Instagram, access their past campaigns and understand how their profiles grew over time. When and what are they posting? What hashtags are they
Facebook Analytics How to add your competitors' Facebook pages Want to analyze your competitors' performance on Facebook?In this guide, we will tell you how to add your competitors' Facebook pages in Socialinsider's dashboard.Facebook analytics for competitors' Facebook pages Click on
Facebook Analytics How we detect the boosted posts for your competitors' pages on Facebook In this step-by-step guide, we will tell you how to access the boosted posts of your competitors' on Facebook.Select the Facebook page from the sidebarClick on "Paid Media" from the menu Socialinsider
Socialinsider Internals Need more than 1 year historical data - only available with the agency plan If you need posts going back more than a year just send us an email at [email protected] or ping us on chat. We'll be happy to schedule the data gathering for