Learn how to add and manage social media profiles in your Socialinsider dashboard. This guide will walk you through the process step-by-step and provide important tips for successful profile management.
Supported Platforms
Socialinsider currently supports the following social media platforms:
Facebook
Instagram
LinkedIn
TikTok
YouTube
X (formerly Twitter)
Prerequisites
Before you begin, ensure that:
You have an active Socialinsider account
The profiles you want to add are business accounts
You've selected the correct project (or created a new one)
Step-by-Step Instructions
👉 Access Profile Addition
Navigate to the Home section using the left sidebar
2. Click Add social profiles
You'll be directed to the profile addition page.
👉 Search for Profiles
3. In the search box, enter one of the following:
Recommended: The exact URL of the profile
Alternative: The brand/creator's name
With the brand/creator's name:
Don't forget to click Search.
👉 Add Profiles
4. From the search results, click Add profile next to your desired profile
5. Optional: Click Go to profile to immediately view the profile's data
Repeat this process for additional profiles.
Guide
Keep in mind that you can only analyze business pages. This means that you cannot add a Facebook personal profile, but you can add a Facebook page.
Moreover, the Instagram accounts that you want to add should be public business pages. You cannot add private Instagram accounts or even public accounts if they are not business accounts.
If the profile you’re looking for is not a business page, you will get a warning and won’t be able to add it to the project.
Best Practices
Profile Management Tips
Multiple Projects: You can track the same profile across different projects
This counts as only one profile against your limit
Profile Swaps: Monitor your available profile swaps based on your plan/trial
Bulk Addition: Save time by searching for a brand name to add multiple profiles simultaneously
Project Selection
Profiles are added to your currently selected project
To add profiles to a different project:
Select the desired project first, or
Create a new project
Troubleshooting
If you receive a warning when adding a profile, verify that:
The account is a business/professional account
The profile is public (for Instagram)
The URL is correct and active
Need More Help?
Watch our product demo video on the Socialinsider website
Contact our support team for additional assistance
Tips & Tricks
Regularly review your profile list to ensure all accounts are active
Use the bulk addition feature when managing multiple profiles for the same brand
Consider organizing profiles by project for better analytics management