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How to use the Benchmarks feature

Learn how to use Socialinsider to stay ahead of your competitors

Diana Gogolan avatar
Written by Diana Gogolan
Updated over a month ago

The Benchmarks feature allows you to measure your social media performance against competitors across multiple platforms. This guide will show you how to create, analyze, and leverage competitive benchmarks for your social media strategy.

Supported Platforms

  • Facebook

  • Instagram

  • LinkedIn

  • YouTube

  • TikTok

  • X (formerly Twitter)

Prerequisites

Before creating a benchmark analysis:

  • Add all relevant profiles to your project

  • Ensure profiles are from the same platform (e.g., all Instagram profiles for an Instagram benchmark)

  • Verify you have access to the profiles you want to analyze

Step-by-Step Instructions

👉 Access Benchmarks

  1. Navigate to the Benchmarks section in the left sidebar

2. Select your desired platform from the available options

👉 Configure Your Analysis

3. Select the profiles you want to compare

4. Choose relevant metrics for comparison

6. Click Update to generate the analysis

👉 Analyze Key Metrics

Track and compare:

  • Overall engagement rates

  • Audience growth

  • Post frequency and timing

  • Follower/fan acquisition

  • Content performance

  • Average performance indicators

Understanding Your Benchmark Report

Key Insights

Your benchmark report provides:

  • Competitive positioning analysis

  • Engagement rate comparisons

  • Audience engagement patterns

  • Content strategy insights

  • Growth trajectory analysis

Advanced Features

Average Performance Indicator

  • Enable the "Average" option in the side panel

  • Compare individual profiles against industry averages

  • Identify performance gaps and opportunities

Custom Comparisons

  • Group specific competitors

  • Focus on particular metrics

  • Analyze specific time periods

Best Practices

Project Organization

  1. Create dedicated projects for different competitive analyses

  2. Group similar competitors together

  3. Maintain consistent monitoring periods

Analysis Tips

  • Regular monitoring: Check benchmarks at least monthly

  • Seasonal analysis: Compare performance during key business periods

  • Trend tracking: Monitor long-term competitive patterns

  • Export reports for team sharing and presentation

Actionable Insights

Use benchmark data to:

⚡️Identify competitive advantages

⚡️Spot market opportunities

⚡️Set realistic performance goals

⚡️Adjust content strategy

⚡️Optimize posting schedules

⚡️Improve engagement tactics

Tips & Tricks

  • Use the export feature to share insights with stakeholders

  • Create specific projects for different competitive analyses

  • Enable the "Average" metric for broader context

  • Compare similar time periods for accurate analysis

  • Monitor both direct and indirect competitors

  • Look for patterns in high-performing content

Troubleshooting

If you can't see certain profiles in your benchmark:

  • Verify profile additions to your project

  • Check platform compatibility

  • Ensure proper account permissions

  • Confirm profile accessibility

In this view, only the profiles that you’ve already added to the project will appear. If you don’t have any Instagram profiles but want to conduct an Instagram benchmark analysis, you will be notified and asked to add the profiles first.

Need More Help?

  • View our product demo video at Socialinsider.io/product

  • Contact our support team for assistance

  • Check our knowledge base for additional resources

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