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Understanding Profile Swaps in Socialinsider
Understanding Profile Swaps in Socialinsider

The easy way to understand what are Swaps and how they work

Diana Gogolan avatar
Written by Diana Gogolan
Updated over a month ago

What Are Profile Swaps?

Profile swaps are exchanges that allow you to replace existing social profiles with new ones in your Socialinsider account. This feature provides flexibility in managing which profiles you monitor while maintaining your plan's total profile limit.

👉 How Profile Swaps Work

Key Concepts

  • Profile Limit: The total number of profiles you can monitor simultaneously

  • Monthly Swaps: The number of new profiles you can add within a 30-day period

  • Reset Period: Each swap becomes available again 30 days after use

Swap Lifecycle

  1. When you add a new profile, it uses one swap

  2. The swap becomes available again 30 days after the addition

  3. Swaps reset individually, not all at once

Example Scenarios

Let's say your plan includes:

  • 20 total profile slots

  • 10 monthly swaps

You could:

  1. Remove 10 existing profiles

  2. Add 10 new profiles in their place

  3. Continue monitoring your remaining 10 original profiles

Other Examples

Scenario 1: Gradual Swaps

  • Week 1: Swap 3 profiles

  • Week 2: Swap 4 profiles

  • Week 3: Swap 3 profiles

  • Week 5: First 3 swaps become available again

Scenario 2: Seasonal Monitoring

  • Monitor competitors during peak season

  • Switch to industry leaders during off-season

  • Return to competitive monitoring when needed

👉 Managing Your Swaps

  1. Plan Your Swaps

    • Schedule profile changes in advance

    • Track when swaps will become available again

    • Group related profile changes together

  2. Optimize Usage

    • Remove unused profiles promptly

    • Prioritize essential profiles

    • Keep track of swap availability dates

  3. Profile Organization

    • Group related profiles together

    • Document why each profile is being monitored

    • Review profile relevance regularly

👉 Monitoring Your Swap Usage

How to Track

Check your account dashboard for:

  • Total available swaps

  • Used swaps

  • Reset dates for used swaps

Planning Tools

  • Use a calendar to track reset dates

  • Document swap history

  • Plan future profile changes

👉 Tips for Efficient Swap Management

Strategic Planning

  • Align profile swaps with campaign periods

  • Coordinate with reporting cycles

  • Consider seasonal business needs

Data Management

  • Export important data before removing profiles

  • Archive relevant reports

  • Document insights from removed profiles

Profile Selection

  • Prioritize high-value profiles

  • Consider monitoring duration needed

  • Align with business objectives

👉 Frequent Questions

When do swaps reset?

  • Each swap resets exactly 30 days after use

  • Resets occur individually, not as a group

  • Reset times are based on your local timezone

What happens if I exceed my swap limit?

  • Additional swaps are not available until reset

  • Existing profiles remain accessible

  • Consider upgrading your plan if you need more swaps

Can I save unused swaps?

  • Swaps don't accumulate

  • Use them or lose them within each 30-day period

  • Plan ahead to maximize usage

Need Help?

  • Contact support for swap-related questions

  • Review your account dashboard for current status

  • Check documentation for plan-specific details

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