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Socialinsider AI: The Complete Guide

How to use Socialinsider AI: from data to strategy

Diana Gogolan avatar
Written by Diana Gogolan
Updated this week

What is Socialinsider AI?

Think of Socialinsider AI as your on‑call strategy analyst. It turns your project’s metrics, competitor data, and industry benchmarks into clear narratives with practical next steps. Ask questions in plain language and get decision‑ready answers fast. 🙌

Where you'll find it

Socialinsider AI appears in two main areas of your dashboard:

1. Project Home: Project Key Insights

  • Auto‑generated weekly insights at the project level

  • Surfaces trend breaks, standout content, competitive gaps, and audience shifts

  • Click any card to open a deeper view and continue the analysis in a conversation

2. Socialinsider AI: Conversation

  • Start a chat and ask questions like “What changed this week?” or “How do we compare to our competitor on TikTok?”

  • Get a narrative answer with “what, why, what next,” plus suggested follow‑ups

Tip: Insights help you notice what deserves attention. The conversation helps you understand why it happened and what to do next.


What you'll see

Each answer balances the story and the actions:

✨ The Story

  • Plain‑language explanation of what changed and the evidence behind it

  • Context from competitors and industry benchmarks

💡 What to do next

  • Specific, goal‑aware recommendations you can try immediately

  • Optional test ideas with expected impact ranges


How the AI works behind the scenes

  • Uses your connected profiles, competitor metrics, and Socialinsider research to ground insights in real data

  • Tailors prompts to your context: project level, networks selected, and chosen industry

  • Adapts to your question: time range, platforms, profiles, and goals you specify

Note: If data is missing or profiles aren’t connected, the AI won’t invent numbers. You’ll still get industry guidance until your project is fully set up.


Understanding different use cases

Your connected accounts

  • You‑focused language with concrete next steps

  • Suggestions tied to your goals and recent performance

Competitor profiles

  • Observations about their patterns and creative angles

  • Opportunities to test based on what’s working for them

Project‑level Key Insights

  • Weekly snapshots of what matters now across your project

  • Click through to evidence, then continue in a conversation


Quick wins you can try today

  • Weekly scan: “What changed last week across our channels? Anything meaningful?”

  • Root cause: “Why did saves drop last week on Reels, and what should we test to increase them by 20%?”

  • Competitive view: “How does MUBI compare to Netflix on TikTok over the last 90 days? What’s the difference?”

  • Ideas to ship: “Turn our best‑performing angles into 6 testable ideas with examples.”

  • Quick audit: “Give me a 10‑minute audit for our brand. Look at the last 28 days across Instagram, TikTok, and YouTube. Call out the biggest changes, top and lagging formats, posting rhythm gaps, and 3 fixes with expected impact.”


Friendly boundaries

Socialinsider AI will help you with your most important questions, but it has some boundaries.

  • It can’t change settings or add profiles

  • Very broad questions lead to broad answers - add timeframe and channels

  • Empty projects still get industry guidance, but connected profiles unlock the best results


The wrap‑up

The fastest teams don’t skip the story. They make it shorter because they've got the right partner.

Socialinsider AI is that partner. It helps you spot what's working (and what's not), understand why it matters, and test your next smart move - all without the endless tabs, spreadsheets, or guesswork. It's like having a data-savvy teammate who's always ready to help you win.

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